One
Choose Camera and Select Rental Dates
Rental periods are inclusive of shipping times. Kits arrive roughly 1-6 business days after the first day of your rental period, depending on both your location and the shipping speed selected at checkout. Please keep this in mind when selecting your rental dates and shipping selections. Shipping charges at checkout are for the shipping speed chosen at checkout for both ways (do not select any options marked Products Only or NOT for Rentals). The same speed will be used for both directions of shipment (to you, and back to us). All shipping dates are not guaranteed, including express/expedited shipments. It is up to you to allow enough time for mishaps on the shipping company’s end. We will prorate lost days after the fifth business day into your rental period, but refunds are not possible (including if it didn’t arrive in time for you to take with you before a trip due to a shipping delay). If you are this tight on time, please do not rent or ensure you rent at least one entire period earlier so there’s plenty of time to receive your rental.
Please note: The single, two-week rental period is meant more as a method of providing greater scheduling flexibility and is generally not recommended alone. Of those that do rent for two weeks, 90% end up trying to extend their rentals. This is often not possible because another renter has already reserved this time. If you need the camera close to the start or end date of the rental, it’s always a better value to simply extend your rental accordingly with an additional period in order to take advantage of the long-term rental discount.
AGAIN (repeating all of this one more time): Shipping times are not guaranteed. Please also keep in mind some renters may, unfortunately, return cameras slightly late. We are a small service and cannot guarantee the availability of all rentals by certain dates, and your rental reservation with us includes confirmation of acceptance of these terms. We do still hope you to get at least a few days’ use out of even the shortest rental periods (unless ground shipping is selected for only a single-period, two-week rental, which makes this difficult or impossible), so we do provide prorated refunds (shipping costs not included) for any days after the fifth business day past the intended start date in the event that your camera arrives late to you. But cancellations or full refunds are not possible, even if the kit arrives beyond this time period. If you require guaranteed dates, please clear this with us first on a case-by-case basis. Most requiring certain rental start dates will need to rent the preceding period as well so they can ensure there is ample room for shipping inconsistencies. Any guarantees provided are always also at the mercy of and subject to change based upon any related changes in FedEx’s shipping guarantee policies (often at the whims of various weather, logistics, world health, and other unexpected circumstances).
Rentals will not be extended to compensate for weekends and holidays, so please keep this in mind when picking your rental dates. We often recommend extending rentals for rental periods with more non-business days than usual.
You may also wait until just before your rental ships to make the deposit payment, although it will still require a manual payment with phone verification. The deposit is always fully refundable pending the timely return and condition of the gear we receive back.