Terms & Conditions

Gear Purchases

By purchasing gear through FilmObjektiv.org, you are agreeing to the following terms and conditions:

1.) All orders for pickup or with New York shipping addresses are charged sales tax. For those with shipping addresses in any other state or region, other taxes including but not limited to Use Tax, all of which may or may not be owed in other regions, are buyer's responsibility and are usually not automatically charged.

2.) Five (5) percent of the amount paid upon checkout today is non-refundable for any reason once paid. DO NOT CHECK OUT if this is not understood or if you still have questions about the item you are ordering and would like the option for a full refund, as this will NOT be possible. To reiterate, only 95% of the amount paid online will ever be refundable should you want to cancel your order (this does not include situations in which we may make mistakes that necessitate a return, in which case we may naturally refund up to the full amount paid).

3.) All cameras and lenses are guaranteed to work as described and come with a 7-day 100% refund guarantee. If an item is not as described, we will offer a full refund (including any and all associated fees). Exceptions include where visible damage has occurred. We document the bodies and serial numbers before shipping, so we know their exact conditions before they leave our hands. Any such claims for physical damage require immediate notice BEFORE they are signed for upon pickup from the mail carrier to ensure adequate time within their policies for us to file the appropriate claims. Failure to do so may result in our inability to compensate for damage of which we are notified at a later date. You MUST inspect the item before signing for its receipt, as this releases us from liability from shipping damage.

3.) All items are final sale. You understand this and have read and approved of everything in the camera, item, and/or service item description. Refunds will only be given in the event of a mistake on our end and at our discretion. If you have questions, please reach out to us before completing purchase.

4.) Consumable goods, including film, are non-refundable for any reason. No exceptions. and no warranties. All film is guaranteed to be genuine and stored as described prior to shipment.

5.) This is a summary of our terms and conditions as it relates to purchasing gear and some other goods. Please refer to our full terms and conditions at filmobjektiv.org/terms for the most up-to-date terms and conditions. Your agreement here indicates you agree to all terms on our site. For any discrepancies between the terms agreed to at checkout and those on this general terms and conditions page, these terms shall prevail.